With great sincerity and satisfaction, BOULEVARD DIAMONDS, would like to offer you, our valued customer, the very best in selection, service and value. We are proud to provide you with knowledgeable, friendly service and are confident that you will receive the finest quality jewellery at the best possible price.
BOULEVARD DIAMONDS is happy to accept your diamond solitaire ring, solitaire diamond earrings, solitaire diamond pendant, diamond trinity or diamond anniversary ring towards your next purchase price of an item twice the value (minimum trade in value of $1,000.00). However, if you wish to trade a centre diamond for a larger stone using the same setting, this rule does not necessarily apply.
We will clean your jewellery and check the setting free of charge. We recommend this be done at least twice a year.
Items may be put on layaway for up to six (6) months with a minimum deposit of 10%. Monthly payments are required for merchandise that has been set aside on layaway. Layaways cancelled after ninety (90) days and completed layaways are non-refundable and can only be exchanged or returned for in-store credit.
A special order constitutes any jewellery, gemstone, watch or gift item ordered or altered at the client’s request. Special orders and custom made items are non-refundable, non-returnable and non-exchangeable. All special orders require a mandatory 50% non-refundable deposit.
Unless otherwise specified, your purchase may be refunded within thirty (30) days or exchanged within ninety (90) days of the original purchase date when accompanied by this guarantee. The item to be returned must be unworn accompanied by the original box and must have all warranty cards and explanation booklets intact. Sale items, special orders, modified and/or custom pieces are not returnable or exchangeable. Gift and Reward Cards are not redeemable for cash.
The diamonds carried at BOULEVARD DIAMONDS have been selected in compliance with the United Nations conflict resolution platform from legitimate, non-conflict sources. BOULEVARD DIAMONDS guarantees, based on personal knowledge and/or written guarantee provided by the supplier of our diamonds, that they are conflict-free and responsibly acquired.
Most white gold jewellery items are rhodium finished, which gives a whiter colour to the completed piece. The rhodium finish is not however, a permanent treatment and will wear away with time.
In general, coloured gemstones have been subjected to a stable and undetectable enhancement process unless otherwise specified. The gem and jewellery trade base prevailing market values on these universally practiced and accepted processes.
BOULEVARD DIAMONDS offers a five (5) year warranty against manufacturer’s defects provided your ring has not been visibly tampered with and has been examined every six months.