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Returns & Refund Policy

Return Policy

Online items purchased can be returned for a full refund or store credit (minus shipping charges) within 30 days of receipt of order.  

Prior to shipping the merchandise to us. Please contact us to obtain a Return authorization number. 

Please note that all return shipping charges are the responsibility of the customer unless otherwise agreed upon. Under no circumstance will a return or exchange be accepted if the merchandise is in less than re-sellable condition – merchandise must be unworn, in the original packaging. Custom orders and special orders are final sales and not refundable.

We reserve the right to have all major stones inspected before a refund is authorized.

Please contact Boulevard Diamonds if the merchandise received has been damaged or is not in appropriate condition. Exceptions to return policy will be made on a case by case basis.

IN STORE POLICIES:

Refund:

Return product for full refund or exchange within 14 days of purchase.

Return Conditions:

  • All items must be unworn
  • All items must be in their original packaging
  • All sales are final on merchandise that have been altered or modified

Boulevard Diamonds cannot be held responsible for any lost or mis-shipped items during personal returns.

We reserve the right to have all major stones inspected before a refund is authorized.

If you have any questions please call us at 780-756-1230 and we would be happy to assist you with your request.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE