General terms & conditions

WEB STORE POLICIES:

1) Shipping

Shipping is available in North America only. Boulevard Diamonds DOES NOT ship internationally.

All online orders will be shipped in Canada with an estimated delivery between 7 and 10 business days and is the US between 10 and 14 days. 

Boulevard Diamonds will only ship to the name and billing address indicated on the order form submitted.

Boulevard Diamonds offers FREE SHIPPING on all orders over $100 in Canada and $200 in the US. All orders under $100 will be charged at a flat shipping rate of $4.95 for Canada and for orders from the US under $200 will be charged a flat shipping rate of $9.95

2) Return Policy

Online items purchased can be returned for a full refund or store credit (minus shipping charges) within 30 days of receipt of order. Merchandise must be unworn, in the original packaging, with the original sales receipt.

Within 30 days, merchandise can be returned for exchange or in store credit. A gift card or discount code will be provided with store credit amount attached. For any questions regarding the usage of credits, please contact Boulevard Diamonds  questions@boulevarddiamonds.com

Please contact Boulevard Diamonds if the merchandise received has been damaged or is not in appropriate condition. Exceptions to return policy will be made on a case by case basis.

Please note that all return shipping charges are the responsibility of the customer unless otherwise agreed upon. Under no circumstance will a return or exchange be accepted if the merchandise is in less than re-sellable condition – merchandise must be unworn, in the original packaging with the original sales receipt.

IN STORE POLICIES:

1) Refund:

Return product for full refund or exchange within 30 days of purchase. Full refund will be given if the following conditions are met:

  • All items must be unworn
  • All items must be in their original packaging
  • An original sales receipt must be presented

Boulevard Diamonds cannot be held responsible for any lost or mis-shipped items during personal returns.

If you have any questions please call us at 780-756-1230 and we would be happy to assist you with your request.

PRICES SUBJECT TO CHANGE WITHOUT NOTICE